Branded Calling for: Media & Internet, Software, Computer Manufacturers, Consumer Electronics Manufacturers, Information Technology
Branded Calling for the Technology Industry
What if you could get customers to answer your call the first time? People aren’t answering because they don’t know it’s you – 87% admit they don’t answer unknown calls! Improve your customer experience and create more opportunities with a branded call from First Orion.
Stop Spoofed Calls and Engage Your Clients With A Better Customer Experience
Customer Onboarding
Make onboarding a breeze by reaching customers the first time you call
Tech Support and Issue Resolution
Solve tech issues faster with higher answer rates and lower declines
Education and Training
Create better connections when reaching out to educate your customer base
Renewals and Subscription Management
Never let renewals lapse again by connecting before subscriptions expire
Sales and Lead Generation
Cold calls don’t feel so cold anymore with your branding front and center on every call
Brand Spoofing Protection
Stop nefarious and malicious callers from stealing your brand name
The difference between bad and good customer experience is branded calling
Branded calling helps you stand out as the premium option and deliver a better customer experience
- Create unique display names for every number
- Get in-depth data analytics to understand your calling programs
- Manage your calls in a single platform
- Deliver to iOS and Android devices on all major U.S. carrier networks
Improve Your ROI and Give Customers An Upgraded Experience
Improved ROI
Lift Conversions
An IT and web services company called customers to offer additional services, but customers failed to answer. With branded calling, more customers answered at the right time, leading to a higher conversion rate and decreased operational costs.
More on-time deliveries
Contact Rate
A premier retail chain sends post-purchase delivery reminders to customers. However, customers weren’t answering because of previous nuisance robocalls. Branded calling helped to increase contact rates, which resulted in more successful deliveries.
Higher customer retention
Engaged Customers
A large national retail chain offers store cards to build loyalty points, collect data, and earn revenue. But when calling customers about late or missed payments, their calls fell flat. By adding branded calling, customers were more engaged, and customer retention soared.
Learn more about branded calling for the technology industry
Why Branded Calling is Great for ROI
Branded calling is a fantastic benefit to businesses in a variety of ways, but one area we’ve touched on but never gone deep into is the positive return on investment, or ROI, that branded phone calls provide. Your ROI is a way of measuring the benefit you receive...
Why Phone Calls Are Still Relevant, and How They Can Benefit Your Business
Updated on Oct. 11, 2023 Everywhere you turn, it seems like bad actors are trying their darndest to make the phone experience worse. From scam calls to unknown numbers, it may appear that the phone call is becoming obsolete. But we’re here to set the record straight;...
Brand Your Calls: Stop Missing Customers. Start Making Connections.
Brand Your Calls: Stop Missing Customers. Start Making Connections. Download “Brand Your Calls: Stop Missing Customers. Start Making Connections.” to learn why your customers aren’t answering your calls. See how Branded Communication through INFORM® and ENGAGE® can...